Technical support.
Personal and reliable.
Whether technical questions, support in using the product, or a complaint – we help you to quickly and easily take the next steps.
This is how we can support you.
Personal contact and clear paths to a suitable solution.
Technical support
Do you have questions about a product or need technical support? Describe your request – we will be happy to help you.
Support via remote maintenance
In case of appropriate technical problems, we can also provide remote support after prior agreement.
Our service team will discuss the procedure with you and, if necessary, inform you about the required software.
A clear procedure for your complaint.
If a product is not functioning properly, please contact us first. In the event of a complaint, we will provide you with an RMA number. Should a return be required, we will discuss the next steps with you.
Important: Please do not send devices without first contacting us.
Contact us
Please describe the problem as precisely as possible, ideally including the product name and relevant details.
Receive RMA number
Our team will review the complaint and provide you with an RMA number in the event of a complaint.
Vote on return shipment
If a return is necessary, you will receive the relevant information. Mark the return with your RMA number.
How can we help you?
Our team looks forward to hearing from you.